In February 2020, The North Carolina Department of Public Safety began a test of TextBehind for the female inmate population. TextBehind, a private mail processing company, was commissioned to process all written mail. No longer does an inmate in North Carolina received written mail; all mail is first sent to Maryland where TextBehind is located. Copies of these letters and cards are then sent to inmates in North Carolina at a cost. This is in addition to the stamp cost of sending the initial mail.
Thank you to Prison Policy Initiative for sharing this important story.
