Letters from clients

Changed Choices, I just wanted you to know, Every book you send and assignment you share gives me a chance to learn and grow. I’m so thankful, and you should know. Every letter/card you send my way gives me and many others a hope that we can overcome our struggles with every encouraging word. What […]

Mail Scanning

In February 2020, The North Carolina Department of Public Safety began a test of TextBehind for the female inmate population. TextBehind, a private mail processing company, was commissioned to process all written mail. No longer does an inmate in North Carolina received written mail; all mail is first sent to Maryland where TextBehind is located. […]

It all comes at a cost

“It’s more like $100…it takes about $100 a month to cover your costs in prison.”

Prison Mail Access and Limitations

The initial goal was simple: mitigate the flow of contraband moving into state and federal prisons by changing the flow of communication. In February of 2020, North Carolina Department of Public Safety tested this theory with the implementation of TextBehind and mail to the female incarceration population. Mail posted by family or friends to a […]